About
The Project
All 8 Herbology locations—connected in one powerful mobile app. Customers can shop, earn, and engage with Herbology anywhere, anytime, from a single, unified experience.
Company and
Project Overview
Herbology wanted an app that could do more than just support online ordering. They needed a conversion-focused, loyalty-driven platform that unified all eight locations while strengthening their relationship with customers. The result is a high-impact mobile app that blends beautiful design, native performance, and sophisticated rewards mechanics to drive repeat business and higher engagement.
The Result:
8 Locations. 1 Unified App Experience.
All 8 Herbology locations—connected in one powerful mobile app. Customers can shop, earn, and engage with Herbology anywhere, anytime, from a single, unified experience.
Key Takeaways
Custom-Branded Store Experience
The app feels like a natural extension of Herbology’s physical stores—fully branded and thoughtfully designed to reflect their unique in-store atmosphere.
Conversion-First Mobile UX
Every interaction is intentionally designed to lead toward purchase, with native mobile flows that reduce friction and encourage action.
Seamless Multi-Location eCommerce
Customers can browse and shop across all eight locations with ease, creating a consistent experience regardless of where they’re shopping.
Dynamic Rewards
With points, achievements, and a punch-card program running in parallel, Herbology can engage multiple customer segments at once—keeping the loyalty experience fresh and exciting.
A Central Hub for Loyalty
The app has become the definitive destination for rewards and offers, strengthening customer loyalty and driving repeat visits across all Herbology locations.
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